Frequently Asked Questions
Everything you need to know about your film photography journey.
How do you ensure the quality of vintage cameras?
Every camera undergoes a rigorous multi-point inspection, including shutter speed testing, light seal replacement, and lens clarity checks to ensure professional performance.
What are your shipping times for film and accessories?
Orders are typically processed within 24 hours. Domestic shipping takes 3-5 business days, while international delivery varies between 7-14 days depending on the destination.
Do you offer a warranty on electronic equipment?
Yes, all our refurbished electronic cameras come with a standard 90-day warranty covering mechanical and electronic defects.
How should I store the film I purchase from you?
We recommend storing unexposed film in a cool, dry place, ideally a refrigerator, to maintain chemical stability and color accuracy.
What is your return policy for film stock?
Due to the light-sensitive nature of the product, we cannot accept returns on opened or unsealed film rolls. Hardware returns are accepted within 14 days of delivery.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay through our secure encrypted checkout system.